Bespoke training and content development

Xpertise can customise and develop courses on a wide range of topics, with content focused specifically on the business need.

The business need

While off-the-shelf training courses are readily available, the ‘one size fits all’ approach can mean that delegates have to learn many topics which are not relevant to their needs. This is especially true when a company requires specific technologies or practices to be implemented, but its teams require tuition on specific functionality only or when there are no standard training courses.

The solution

Standard training courses are generalist products which make education more accessible and affordable. However, when training larger groups of people, it can be cost-effective to develop a course for that specific audience. Xpertise can customise and develop courses on a wide range of technical topics, with content focused specifically on the business need.

Our approach

Xpertise will first work to help to define the training requirements and then ascertain whether there is a standard course which would meet the defined need or whether a tailored course should be created from elements of current courses. Where a bespoke course is required, we will work closely with the client to understand what the course must cover, before proposing a course structure – to include key topics, learning points and logistics, such as duration and workshop elements. We would then develop the course, feeding sections of the course back to the client, as appropriate, for input and improvement. Once the developed course is complete, it can be piloted with a test audience, the feedback from which will help to further refine the course. The finalised course is then delivered to the target audience, along agreed timescales.

Because the course is being developed from the ground up, elements of different training media can be combined into one cohesive training programme – for example, using CBT, self-paced books or e-learning, to support the classroom training. If required, the entire course can be non-classroom.

Xpertise follows a structured approach to deliver this service. It is important to define the actual need early on and then see whether there are any commercial products which can be used or adapted. If this is not the case, the course can be developed with input from the client to meet the exact need. Sample course sections and course piloting ensure that the course is developed as required.

Service deliverables

The client will receive the exact course required, of an agreed duration. Delegates will also receive any developed courseware, with associated self-paced commercial training books, if appropriate.