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On-line training course catalogue

Microsoft CRM 3.0 Customisation (Premium Series)

Type of course: Classroom

Course details
Fee£1060
Days3
Course code MS8525


We currently do not have public dates scheduled for this course.
If you have a requirement for this course, please contact us for the latest course information.

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Overview

This three-day instructor-led course provides students with the knowledge and skills to plan, develop, and apply Microsoft CRM 3.0 Customizations. The course focuses on using Microsoft CRM 3.0 Customization tools and the Microsoft CRM 3.0 Client Programming Guide.

Prerequisites

This course is intended for Microsoft CRM Implementation Consultants and System Administrators who understand how to use Microsoft CRM. Participants will be working with customizations developed in JScript and XML, but are not expected to be experienced programmers.

Before attending this course, students must have working Knowledge of how to use Microsoft CRM 3.0.

It is recommended, but not required, that students have completed Microsoft CRM applications training. In addition, it is recommended, but not required, that students have experience working with : Relational Databases, Web development, JavaScript (JScript), DHTML and XML.

After completing this course, students should understand

  • Plan Customizations for a Microsoft CRM Implementation
  • Apply Form Customizations using the Microsoft CRM Customization Tools
  • Plan, create, and configure Custom Entities in Microsoft CRM
  • Plan, create, configure, and maintain Workflow Rules and Sales Processes
  • Understand how client-side scripts are used on Form and Field events in Microsoft CRM
  • Use IFrame to integrate other applications
  • Add custom menus, navigation items and buttons to Microsoft CRM
  • Customize the Microsoft CRM Navigation Pane
  • Recognize opportunities to extend Microsoft CRM
  • Locate ISV solutions
  • Create and Customize Microsoft CRM Reports using SQL Server 2000 Reporting Services

Leads to examination

  • CRM 30-422 – Microsoft Dynamics CRM 3.0 Customization Certification Exam

Leads to Certification

    Course Outline

    • Microsoft CRM Customisation
    • Basic Customisations
    • Custom Entities
    • WorkFlow
    • Application Event Programming
    • Application Integration
    • Report Customisation

    Related Certifications

    This course forms part of the following certification track(s):

    Xpertise – Microsoft CRM 3.0 Customisation (Premium Series) training courses

    Xpertise provides Microsoft CRM 3.0 Customisation (Premium Series) training courses from 22 UK locations: in Aberdeen Scotland, Altrincham Manchester, Birmingham West Midlands, Bristol South West, Edinburgh Scotland, Glasgow Scotland, Hinckley East Midlands, Leeds Yorkshire, Leeds Yorkshire (Ring Road), London King William Street, London Middlesex Street, London Rosebery Avenue, London Tabernacle Street, Maidenhead Berkshire, Malmesbury Wiltshire, Manchester (Exchange Quay), Milton Keynes Buckinghamshire, Newcastle Tyne and Wear, Reading Berkshire, Stockport Manchester, Swindon Wiltshire and Washington Tyne and Wear – and at 44 partner locations nationwide.


    Xpertise Training reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.