On-line training course catalogue

CompTIA Certified Technical Trainer

Type of course: Classroom

Course details

Fee	£1500
Days	5
Course code	COCTT

We currently do not have public dates scheduled for this course.
If you have a requirement for this course, please contact us for the latest course information.

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Overview

This five-day course is an intensive and fun learning experience. You will leave the course having examined the CompTIA Domains and Objectives on which CTT+ is based, practiced some of the simulator exam questions and you will deliver a filmed 20 minute training session that could be submitted for final CTT+ scoring. As well as being prepared for the CTT+ certification, you will leave the training sessions having gained many new delivery techniques that you can use in your everyday training.

There are two parts to CTT+ examination.

1) Computer based exam. This can be taken at an authorised testing centre after the course. A pass must be achieved before the candidate can proceed to part 2.

2) The second part of the certification is the VBT, video based test, taping of which is included on the last day of the course. This must be sent off to be scored along with a copy of the CBT exam pass.

Course Outline

The Domains

• Subdomains
• The Five Domains in Brief
• Domain 1 – Planning Prior to the Course
• Domain 2 – Methods and Media
• Domain 3 – Credibility and Communications
• Domain 4 – Group Facilitation
• Domain 5 – Evaluate the Training Event
• Applying the Domains to a Training Session

Domain 1 Planning Prior to the Course (13%)

• 1A: Review Learning Objectives and Match Them to Learner and Organizational Needs
• 1B: Create an Environment Conducive to Learning
• The Learner – Prior Information
• Learning Materials – Courseware
• The Instructional Site

Domain 2 Methods and Media for Instructional Delivery (14%)

• 2A: Selection and Implementation of Instructional Methods
• 2B: Use of Instructional Media
• Methods
• Brainstorming
• Gardner’s Intelligences
• Controlling the Presentation Environment

Domain 3 Instructor Credibility and Communications (9%)

• 3A: Demonstrate Professional Conduct and Content Expertise
• 3B: Use Communication and Presentation Skills to Facilitate Learning
• Establish Credibility ? Thwarting Inappropriate Behavior
• Communication
• The Instructor is a Form of Media
• Tips for Effective Communication
• Presentation
• Planning and Structuring Presentation
• Preparation

Domain 4 Group Facilitation (45%)

• 4A: Establish and Maintain a Learner-Centered Environment
• 4B: Use a Variety of Question Types and Techniques
• 4C: Address Learner Needs for Additional Explanation and Encouragement
• 4D: Motivate and Reinforce Learners
• Manage the Environment
• Setting the Tone
• Barriers to Effective Training
• Group Dynamics
• Confrontation
• Questioning Techniques
• What Questions?
• Types of Questions
• Answering Questions
• Listening To Questions / Objectives
• How to Answer Questions and Handle Objectives
• Responding to Questions Effectively and the Need for Feedback
• Involve the Audience
• Be Positive and Re-enforce the Learner
• Difficult Situations

Domain 5 Evaluate the Training Event (18%)

• 5A: Evaluate Learner Performance Throughout the Training Event
• 5B: Evaluate Trainer Performance and Delivery of Course
• Evaluating the Learner
• Check Yourself
• Report
• Steps of Evaluation
• Evaluate the Course and its Delivery – Instructor / Facility
• Report Evaluation Information
• The Four Audiences – Different Information Requirements