On-line training course catalogue
Negotiating Skills
Type of course: Classroom
| Fee | £700 |
|---|---|
| Days | 2 |
| Course code | PDSNS |
| Location | Oct | Nov | Dec | Jan | Feb | Mar |
|---|---|---|---|---|---|---|
| Leeds Yorkshire | |- | |- | |- | |19 | |- | |- |
| London King William Street | |- | |4 | |- | |29 | |- | |- |
| Malmesbury Wiltshire | |- | |- | |- | |- | |24 | |- |
Booking: click a course date | View location: click location name | Print this page | Download as Word document |
Overview
Very rarely is something not negotiable in the business world. But when it is, and you are faced with someone who will not compromise, what do you do? How can you achieve the outcome you desire in a way that is acceptable to both parties?
This course is designed to give participants a greater understanding of the negotiation process. It aims to enhance performance in the workplace by building self-confidence and developing the negotiating skills and techniques. Attendees are taught how to analyse strengths and weaknesses and the importance of researching the other party’s position.
It is highly participative, including exercises and role play to enable delegates to put their skills into practise.
Anyone who needs to negotiate to a specific objective or as an integral part of their job role will benefit from attending this course.
Delegates will learn how to
- describe what negotiation is and when to use it
- recognise types of power and how they relate to negotiation
- describe the behavioural characteristics of effective negotiators
- state the seven stages in a negotiation process
- explain the importance of interpersonal skills in effective negotiations
- use positive body language to add impact to your negotiations
- be aware of common negotiating tactics and counter-measures
- negotiate for a win-win outcome
- negotiate effectively in a variety of situations
- assess your own ability as a negotiator
Course Outline
- Establish personal objectives for the course
- An introduction to negotiation
- What is negotiation, influencing and bargaining?
- What makes an effective negotiator?
- Behavioural criteria for negotiation
- Effective and ineffective negotiating behaviours
- Negotiation and power
- Sources of power
- Types of negotiation – distributive and integrative
- Negotiating for a win-win situation
- Stages of effective negotiation – a process for effective negotiation
- What if negotiation fails?
- Interpersonal behaviour and communication styles
- Communication skills for negotiators
- Common negotiating tactics and countermeasures
- Negotiation responses
- Dos and don’ts of successful negotiation
- Negotiation practise through experiential learning
- Completion of a personal action plan
Related courses
- Assertiveness skills
- Business writing for results
- Chairing meetings
- Communicating effectively
- Facilitation skills
- Report writing for business
Link to this page: http://www.xpertise.co.uk/PDSNS
Xpertise – Negotiating Skills training courses
Xpertise provides Negotiating Skills training courses from 22 UK locations: in Aberdeen Scotland, Altrincham Manchester, Birmingham West Midlands, Bristol South West, Edinburgh Scotland, Glasgow Scotland, Hinckley East Midlands, Leeds Yorkshire, Leeds Yorkshire (Ring Road), London King William Street, London Middlesex Street, London Rosebery Avenue, London Tabernacle Street, Maidenhead Berkshire, Malmesbury Wiltshire, Manchester (Exchange Quay), Milton Keynes Buckinghamshire, Newcastle Tyne and Wear, Reading Berkshire, Stockport Manchester, Swindon Wiltshire and Washington Tyne and Wear – and at 44 partner locations nationwide.
Xpertise Training reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.