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On-line training course catalogue

Making an Impact at Meetings

Type of course: Classroom

Course details
Fee£350
Days1
Course code PDMIM

Course dates
LocationOctNovDecJanFebMar
Leeds Yorkshire|-|28|-|-|19|-
Malmesbury Wiltshire|-|-|-|23|-|-

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Overview

Presenting your views and recommendations requires high-level communications skills and personal confidence in order to get your message across clearly.

This course will enable you to generate contributions that make a difference as well as presenting yourself in a professional manner.

The course will be highly participative using practical exercises along with observation, feedback and trainer input.

Anyone who is new to attending meetings or wants to improve their existing meeting skills will benefit from attending this course.

Delegates will learn how to

  • clarify your specific role in relation to each agenda item
  • identify potential opposition prior to a meeting
  • prepare your contributions to ensure maximum influence over discussions
  • use the dimensions of self-esteem to create a ‘feel good’ factor among the group
  • build personal credibility
  • use body language to communicate and influence
  • respond effectively when asked difficult questions
  • recognise the role and responsibilities of the chairperson
  • state the unique challenges and effective behaviours when attending remote/global meetings

Course Outline

  • Establish personal objectives for the course
  • Review the five types of meeting
  • The differences between good and poor meetings
  • Barriers to communication in meetings
  • The role and responsibilities of a chairperson
  • Building confidence using the dimensions of self esteem
  • Levels of communication
  • The conversation cycle
  • Effective and non-effective listening
  • Questioning techniques
  • What is assertiveness?
  • Assertiveness techniques
  • Influencing strategies
  • Using positive language
  • The impact of body language
  • Attending the meeting
  • Completion of a personal action plan.

Related courses

Xpertise – Making an Impact at Meetings training courses

Xpertise provides Making an Impact at Meetings training courses from 22 UK locations: in Aberdeen Scotland, Altrincham Manchester, Birmingham West Midlands, Bristol South West, Edinburgh Scotland, Glasgow Scotland, Hinckley East Midlands, Leeds Yorkshire, Leeds Yorkshire (Ring Road), London King William Street, London Middlesex Street, London Rosebery Avenue, London Tabernacle Street, Maidenhead Berkshire, Malmesbury Wiltshire, Manchester (Exchange Quay), Milton Keynes Buckinghamshire, Newcastle Tyne and Wear, Reading Berkshire, Stockport Manchester, Swindon Wiltshire and Washington Tyne and Wear – and at 44 partner locations nationwide.


Xpertise Training reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.