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On-line training course catalogue

Influencing Skills

Type of course: Classroom

Course details
Fee£350
Days1
Course code PDIN

Course dates
LocationAugSepOctNovDecJan
Altrincham Manchester|-|4|-|20|-|-
Leeds Yorkshire|-|-|9|-|-|-
London King William Street|-|-|20|-|18|-
Malmesbury Wiltshire|-|-|-|10|-|19

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Overview

To enable you to achieve your aims and objectives at work, you very often, require the co-operation, input and buy-in from others. Having an awareness of the influencing skills and techniques required to assist you and gain the commitment from others, you will build confidence and boost your influencing effectiveness.

Anyone who wants a greater understanding of influencing skills will benefit from attending this course. It aims to enhance performance in the workplace by building self-confidence and developing the appropriate influencing skills and techniques.

Delegates will learn how to

  • define the meaning of influence
  • identify the behaviours of effective influencers
  • establish why some people are easier to influence than others
  • recognise the different sources of power
  • define the relationship between power and influence
  • recognise the different strategies for influencing
  • select the appropriate strategies for key contacts in the workplace

Course outline

  • Establish personal objectives for the course
  • What is effective communication and the barriers
  • What makes an effective and ineffective communicator?
  • People who are, and are not, easy to influence
  • Influential and non-influential behaviours
  • Three key behaviours that will help you influence
  • The definitions of power and influencing
  • Sources of power
  • Using power in influencing
  • Influencing strategies
  • Manipulation and defensiveness
  • The ‘pull’ technique
  • Behavioural styles – making your case
  • Observing influencing strategies in practise – video analysis.
  • Completion of a personal action plan

Related courses

Xpertise – Influencing Skills training courses

Xpertise provides Influencing Skills training courses from 7 UK locations: in Altrincham Manchester, Hinckley East Midlands, Leeds Yorkshire, London King William Street, Maidenhead Berkshire, Malmesbury Wiltshire and Washington Tyne & Wear – and at 44 partner locations nationwide.


Xpertise Training reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.