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On-line training course catalogue

Facilitation Skills

Type of course: Classroom

Course details
Fee£800
Days2
Course code PDFS

Course dates
LocationOctNovDecJanFebMar
Leeds Yorkshire|-|-|1|-|-|-
London King William Street|-|-|-|13|-|-
Malmesbury Wiltshire|-|-|-|-|26|-

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Overview

This course is designed to develop participants’ skills and techniques, which will help them challenge, support and motivate groups. Whether your role involves helping others to learn, empowering others to take responsibility for getting things done or smoothing the path and removing obstacles to progress, this workshop will give you the capacity to help others achieve mutually successful outcomes for themselves and the organisation.

The workshop will be highly participative. Theories and tools will be discussed and put to use. Personal assessment, reflection and guidance will also feature on the workshop.

Anyone who wishes to enhance their communication skills to assist groups and meetings, in reaching a mutually acceptable consensus would benefit from attending this course.

Delegates will learn how to

  • define what facilitate and facilitation mean
  • identify the skills and competencies required when facilitating
  • demonstrate the six step process in planning a facilitation session
  • select the appropriate facilitation method
  • choose from a range of intervention’s
  • establish rapport quickly and effectively whilst recognising the importance of interpersonal skills
  • state the importance of receiving feedback and the willingness to disclosure
  • manage the barriers to problem solving
  • gain commitment through decision making and consensus
  • manage conflict constructively

Outline

  • Establish personal objectives for the course
  • What happens in meetings?
  • The role of a skilled facilitator
  • Facilitation skills to structure interaction
  • The behavioural skills of a facilitator
  • Planning the facilitation session – the dimensions
  • Interventions and levels of intervention
  • Personal skills and characteristics of a facilitator
  • Facilitation methods
  • The use of brainstorming and mind mapping techniques
  • Questioning techniques and listening skills
  • Levels of communication
  • The importance of body language
  • Communication models
  • Barriers to problem-solving effectiveness
  • Decision-making
  • Healthy and unhealthy conflict
  • The opportunity to practise facilitation skills
  • Completion of a personal action plan

Related courses

Xpertise – Facilitation Skills training courses

Xpertise provides Facilitation Skills training courses from 22 UK locations: in Aberdeen Scotland, Altrincham Manchester, Birmingham West Midlands, Bristol South West, Edinburgh Scotland, Glasgow Scotland, Hinckley East Midlands, Leeds Yorkshire, Leeds Yorkshire (Ring Road), London King William Street, London Middlesex Street, London Rosebery Avenue, London Tabernacle Street, Maidenhead Berkshire, Malmesbury Wiltshire, Manchester (Exchange Quay), Milton Keynes Buckinghamshire, Newcastle Tyne and Wear, Reading Berkshire, Stockport Manchester, Swindon Wiltshire and Washington Tyne and Wear – and at 44 partner locations nationwide.


Xpertise Training reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.