On-line training course catalogue
Appraisal & Feedback – Performance Management
Type of course: Classroom
| Fee | £800 |
|---|---|
| Days | 2 |
| Course code | PDAF |
We currently do not have public dates scheduled for this course.
If you have a requirement for this course, please contact us for the latest course information.
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Overview
The appraisal of staff is a fundamental part of the manager’s or supervisor’s role. Appraisal and feedback systems not only help organisations to review individual job performance, they also enable staff to identify and manage their own developmental needs. Properly conducted appraisal interviews provide a formal opportunity to acknowledge achievement and help to promote a better-motivated and loyal workforce.
The aim of this course is to equip managers and supervisors with the appraisal and feedback skills necessary to conduct performance reviews.
Managers who wants to learn how to run mutually beneficial appraisals or who wish to improve their skills in this area would benefit from attending this course.
Prerequisites
You should attend this course with knowledge of all documentation used in your appraisal process. Copies of the forms should also be brought along for reference.
Delegates will learn how to
- agree performance targets and personal objectives with individuals
- prepare personal training and development plans with your staff
- state the methods available for ensuring and evaluating an individual’s performance
- use effective questioning skills
- demonstrate active listening skills in the context of staff appraisal and feedback
- review how to give objective feedback based on performance
- manage performance problems and improve the effectiveness of an individual
Outline
- Establish personal objectives for the course
- Why are appraisals undertaken?
- The appraisal process
- Benefits of an appraisal
- Appraiser’s and appraisee’s rights
- Objective setting
- Preparing for an appraisal interview
- The horns and halo effect
- Dos and don’ts of an appraisal
- Effective questioning in an appraisal interview
- Active listening techniques
- The importance of body language
- Giving and receiving feedback
- Delivering an effective review meeting
- Strategies for improving performance
- Practise sessions and feedback
- Completion of a personal action plan
Related courses
- Assertiveness skills
- Coaching for better results
- Influencing skills
- Leading teams
- Motivate your team to achieve work at its best
- Recruitment and interviewing skills
Link to this page: http://www.xpertise.co.uk/PDAF
Xpertise – Appraisal & Feedback – Performance Management training courses
Xpertise provides Appraisal & Feedback – Performance Management training courses from 7 UK locations: in Altrincham Manchester, Hinckley East Midlands, Leeds Yorkshire, London King William Street, Maidenhead Berkshire, Malmesbury Wiltshire and Washington Tyne & Wear – and at 44 partner locations nationwide.
Xpertise Training reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.