On-line training course catalogue

Chartered Management Institute (CMI) Introductory Certificate in Management – Level 3

Type of course: Classroom

Course details

Fee	£2250
Days	5
Course code	PDCMIM3-1

Course dates

Location	May	Jun	Jul	Aug	Sep	Oct
London King William Street	|-	|-	|-	|-	|11	|-
Malmesbury Wiltshire	|-	|26	|-	|-	|-	|-

Booking: click a course date | View location: click location name | Print this page | Download as Word document |

Overview

Astonishingly, only around 20% of the UK’s four million managers are actually qualified. To enjoy the additional benefits which a respected management qualification brings, successfully complete our ‘Introductory Certificate to Management’ programme.

From just a few days’ learning, these highly practical and intensive programmes empower people with a solid and proven framework of management skills. The programmes are accredited by the Chartered Management Institute (of which Xpertise is a corporate member); at the end of the training programme you will be assessed by an external verifier – and successful delegates qualify for membership of the Institute.

Membership provides many valuable benefits, including additional career status and recognition, networking opportunities to share management insights – plus more practical benefits such as access to a massive on-line library of over two million articles and journals, member networking and access to exclusive events. Members are also offered additional benefits, including a free legal helpline, professional indemnity insurance and discounted magazine subscriptions. When you are learning with Xpertise, you automatically become a student member of the Institute, and have access to many of the resources which are available to full members.

This qualification provides an introduction to the Chartered Management Institute’s Level 3 Certificate in Management. This certificate is intended for people who are considering a move into a first line management role or those who are new to such a role.

Managers in the 21st century need to be able to build on established skills and techniques for the day-to-day operational objectives whilst at the same time, looking at and presenting strategic opportunities for the organisations future with creative-thinking, consistency in quality and customer focus.

The varied demands of the Manager’s role now also requires them to manage change, solve problems, make informed decisions, recruit, select and develop resources and comply with legal and statutory work place practices all in a timely and objective manner.

They are expected to inspire, influence, motivate, empower, anticipate and lead by example. 

The programme consists of 2 x 2 days modules, and 1 x 1 day, totalling five days.

The date(s) in the above table indicates your first classroom training, following that, you will attend one 2-day and one 1-day module. Exact days will be confirmed at time of booking.

Prerequisites

There are no specific entry requirements for this qualification.  However, to aid progression, candidates should satisfy the prior learning guidelines for the Institute’s Level 3 Certificate in Management.

Assessment

You will be assessed by means of an assignment set and marked by the Institute. This assignment is designed to test candidates’ knowledge and understanding of the whole qualification. The specified learning outcomes are embodied in the questions asked in the assignment. To achieve this Introductory qualification, candidates must meet all of the learning outcomes. If one or more of the learning outcomes are not met, the assignment will be ‘referred’ and guidance will be given by the external assessor on the additional work required.

 

Module 1 – Developing Yourself

Understanding:

• what ‘management’ is and what skills and knowledge are required by an effective manager
• the importance of seeking feedback on your skills and knowledge
• how to set effective objectives
• the need to manage your own time well

Module 2 – Information & communication

Understanding:

• the need for clear, relevant, accurate, and timely information
• the communication process
• the different types of information (qualitative and quantitative)
  
• the main methods of gathering and analyzing information
• the main methods of communicating information or advice to others and when
• when they should be used, including presenting information, preparing a report and via meetings

Module 3- Customer focus & quality, continuous improvement & change

Understanding:

• who are your internal and external customers and suppliers
• the market place within which you operate
• quality, quality assurance and control, and why they are important
• why ‘continuous improvement’ is necessary
• how people are affected by change and ways of helping them adapt

Module 4 – Planning & monitoring

Understanding:

• the hierarchy of objectives
• the need for effective objectives eg SMART
• the main principles of effective planning
• health & safety issues and your related role and responsibilities
• the recruitment and selection process
• the need to identify the resources required to operate effectively
• the main legal requirements relating to health & safety, recruitment and selection, and resourcing
• the importance of monitoring plans and resources to ensure that objectives are successfully achieved

Module 5 – Working with others

Understanding:

• how good working relationships can be encouraged and developed
• the principles of leadership
• what motivates/demotivates people
• the importance of respect, trust and confidentiality
• the need to help others develop their skills and knowledge
• performance problems and possible solutions/approaches

Learning outcomes

On completion of this qualification you will know how to:

• Prepare and carry out a development plan for yourself.
• Identify customer needs.
• Gather, analyse and communicate information effectively.
• Set objectives, identify resources required, prepare a plan (taking due account of any relevant major legal issues) and monitor it.
• Establish good working relationships with others.
• Assist others to develop and address performance problems.

You will be expected to demonstrate an understanding of quality, continuous improvement and change in your answers.