Xpertise company news
Xpertise adds Siebel to its CRM training portfolio
29 January 2008
Leading training company Xpertise has added Siebel training to its portfolio of customer-relationship management (CRM) training.
Acquired by Oracle in 2005, Siebel is recognised as one of the world’s leading CRM solutions for large organisations.
Now, Xpertise has added Siebel training to its comprehensive list of Oracle courses. Its addition to Xpertise’s portfolio also further strengthens the company’s position in the specialised field of CRM training.
“We already successfully provide CRM training for other products,” says Bill Walker, Xpertise’s commercial director. “We also have industry-leading expertise with Oracle training. Delivering Siebel training is a natural progression for us.”
CRM is a notoriously difficult area for training companies – it’s a field that requires a great deal of specialist knowledge. “You can’t ‘wing it’ in CRM training. You need to know what you’re doing. We’ve been growing our CRM training skills for some time,” says Walker. “We’ve developed a good understanding of CRM and have built up quite a specialisation in CRM training. It’s terrific to add Siebel to our CRM training portfolio.”
Eva Bishop, Senior Director, Oracle University UK, Ireland and South, says that she is excited by Xpertise’s move into CRM training: “Xpertise is one of our key training partners, and has developed a strong reputation for quality training within the Oracle community. We’re pleased to see Xpertise expanding its offerings to embrace Siebel training.”
Siebel courses are available immediately from Xpertise.
Note to editors
For more information, please contact:
Bill Walker, Commercial Director
Telephone: 0845 757 3888
E-mail: bill.walker@xpertise.co.uk
About Xpertise
From seven training centres, Xpertise provides the UK’s widest range of authorised IT training – over 500 courses, from most leading vendors, including CompTIA, Check Point, Cisco, Citrix, IBM, ITIL, Microsoft, Netscreen, Oracle, PRINCE2™, Red Hat and SCO.
Xpertise has been selected three times as Microsoft’s Gold Learning Partner of the Year for Europe, the Middle East and Africa – and was chosen as IBM’s Reseller of the Year for 2007.
Xpertise leads the market with development training in leading-edge technologies such as .NET, OO, UML and Java. Xpertise’s IT-focused professional development training, including data protection, project management, service management, security and team leadership training portfolio form a key part of solutions delivered to enterprise clients.
In addition, Xpertise’s training project management, training-needs analysis and bespoke course development capabilities – combined with applications training for computer users and strategic seminars for senior and IT management – provide customers with what is possibly the UK’s most comprehensive end-to-end IT skills solution.
Xpertise is an Institute of IT Training accredited company. Xpertise is part of Xpertise Group PLC, which is listed on the Alternative Investment Market (AIM) of the London Stock Exchange.