In-depth soft skills training
In-depth, highly effective soft skills training solutions
Developing soft skills training strategies
Our training consultants can help to investigate, define and document your soft skills training requirements – quickly, effectively and accurately – whether as a one-off training needs analysis, or part of the development of an overall soft skills training strategy.
Innovative soft skills training delivery
We’re innovative about the service which we provide – for example, if we’re engaged to provide customer service training, we can help identify the real service issues by undertaking mystery shopping programmes and customer surveys. Our soft skills training programmes can include:
- experiential learning.
- facilitation.
- coaching.
- theory.
- practical application.
- psychometrics.
- business simulation.
- action learning sets.
- case studies.
- strategic work-based business projects.
- action planning.
Elements are brought together as a seamless soft skills training programme that’s focused on the current and future needs of your business.
A psychometric-based approach to soft skills training
We can also use a range of tools, including psychometrics, to assess each learner’s abilities, personality styles and preferences. This can help us to plan more individually tailored soft skills training programmes, which make learners more self-aware – and therefore more able to change how they react to different circumstances. This makes the soft skills training much more relevant, focused and therefore effective.
Our psychometric assessment and development tools include:
- assessment tests for selection and recruitment.
- personality questionnaires for recruitment and development.
- personality questionnaires for development and coaching.
- 360° feedback tools