Xpertise: delivering exactly the soft skills training you need

Precise soft skills training solutions

Our soft skills training courses are run either as part of our extensive public schedule, or as ‘in company’ courses to members of just your own teams. There are times when a standard training solution will not meet your needs. When this is the case, Xpertise will help you to analyse and define the changes in knowledge, skills and behaviour which are required – from your managers and teams – to enable your business to grow.  Using a systematic approach, we work with you to develop a soft skills training programme which is targeted at your exact needs.

We work with you, following a defined and proven methodology:

• Helping your organisation to identify its precise team- and management-development requirements.
• Ensuring that our solutions are in harmony with your organisation’s culture.
• Looking at skill and behaviour issues from multiple viewpoints and helping key personnel to ‘make sense’ of the information collected.
• Jointly agreeing on measurable learning outcomes and identifying how the return on investment is to be measured.
• Designing unique learning experiences.
• Evaluating the success of the training, on completion of the programme.
• Evaluating the impact of the programme, at an organisational level, three to six months later.

Since the bespoke soft skills training programme is delivered to your team alone, it is time-efficient – because we’re only providing training on those areas that need to be learnt. It’s also cost-effective – because you’re buying only the soft skills training you need. And, because we can also incorporate your own working processes into our training, the programme is more relevant – reducing the learning curve and making people more productive when they return to work.