Professional skills training
Professional Skills
Great technical skills aren’t always enough
While today’s businesses depend heavily on information technology, computers and networks, it doesn’t just take great technical skills to implement and manage that technology.
When IT projects fail, it isn’t usually the technology that’s at fault – it’s the team’s project management skills. When IT services fail to deliver the expected service levels and benefits, it isn’t usually the technology that’s at fault – it’s the team’s service management skills. These professional skills are as important as technical knowledge – they are the ‘make or break’ of an organisation’s IT initiatives.
Xpertise – providing standards-based professional skills training
Xpertise specialises in training that supports recognised standards in professional skills – because IT initiatives are too important simply to trust to a professional skills methodology that isn’t proven the world over: the stakes are too high. That’s why our professional skills training is based on standards you can trust, and is accredited by the organisations that created them.
Professional skills training nationwide
We provide professional skills training (including PRINCE2 project management training and ITIL service management training) at Xpertise training centres around the UK, including Altrincham Manchester, Hinckley East Midlands, Leeds Yorkshire, London King William Street, Maidenhead Berkshire, Malmesbury Wiltshire and Washington Tyne and Wear. We can also provide professional skills training on site at your own offices.
PRINCE2™ is a Trade Mark of the Office of Government Commerce. The PRINCE2 Cityscape logo™ is a Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. Xpertise is an approved PRINCE2™ Training Organisation. PMI®, PMP®. CAPM® and PMBOK® guide are registered certification marks and trademarks of the Project Management Institute Inc. MSP™ is a Trade Mark of the Office of Government Commerce. The MSP Spheres logo™ is a Trade Mark of the Office of Government Commerce. The Swirl logo™ is a Trade Mark of the Office of Government Commerce Xpertise is an approved MSP™ Training Organisation. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. The Swirl logo™ is a Trade Mark of the Office of Government Commerce. IT Infrastructure Library® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. Xpertise is an approved ITIL® Training Organisation.
Professional skills training
Project management training
When IT projects (or any other large projects) fail, it costs dearly. Overruns of days or weeks are expensive and embarrassing. Project management skills are, after the technology skills themselves, those of most value to today’s IT professional and organisations. Project management methodologies such as PRINCE2 enable organisations to plan projects with precision – ensuring that they come in on time and on budget. An investment in project management training is one that could save you thousands – or more. Find out more about our project management training
Service management training
Today’s IT departments are tasked to provide an internal service that’s as responsive as that of an outside organisation, while third-party service providers are under pressure to be more competitive without lowering standards. ITIL, the IT service management framework, enables organisations to provide IT services which run smoothly, efficiently and cost-effectively – all to a recognised set of standards. Xpertise’s ITIL training programmes enable organisations to understand and exploit the power of ITIL. Find out more about our ITIL IT service management training
